Optimizing vehicle fleet to meet demand while reducing operating expenses
The Problem The client operates a large fleet of high-fuel consumption cargo vehicles. While they have operated these vehicles for […]
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Aligning organization’s sales compensation plan to company growth and margin goals
The Problem My client, a software company offering software, training, and consulting services, routinely achieved year-over-year sales targets, and many
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Re-defining service-level agreement metrics to increase customer satisfaction
This is follow-on support I delivered as a continuation of a previous engagement. The Problem The client forecasted 30% YoY
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Increasing profitability and reducing risk to meet service-level agreement metrics
The Problem The client forecasted 30% year-over-year growth of their service business for the next 5 years. I was asked